Privacy Policy

Introduction

KSA Towing ("KSA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website.

Information We Collect

Personal Information: This includes your name, contact information (phone number, email, address), vehicle details, and billing information when you make a booking or use our services.

Automatically Collected Information: We may collect information through cookies, web beacons, and other tracking technologies, such as your IP address, browser type, device type, and pages you visit on our website.

How We Use Your Information

Service Provision: To provide towing and roadside assistance services, manage bookings, and process payments.

Customer Support: To respond to inquiries, provide customer service, and improve our services.

Marketing: With your consent, we may use your information for marketing purposes, including sending promotional emails or SMS about our services.

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our Terms of Service.

Sharing Your Information

Service Providers: We may share your information with third-party service providers who perform services on our behalf, like payment processors.

Legal Requirements: We will disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Access and Correction: You have the right to access, correct, or delete your personal information held by us. 

Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: ksatowingltd@gmail.com

Phone: (902) 989-4089

By using KSATowing.ca, you consent to our collection and use of your personal information as described in this Privacy Policy.